We went to Zehnder's Splash Village for an overnight stay and it was awesome! My kids are 3 and 6 and they absolutely loved all of the opportunities they had to play in the water. We had a room with a reserved seating area and it made our visit so easy. We had a guaranteed spot for our stuff and for our family to sit and eat when we were hungry. The food we ordered from the Mushroom Cafe was delicious, especially the pizza! We went with my sister's family and it was a great winter get away!!
If you are close enough to get day passes and head home to sleep in your own bed I would definitely recommend that. If not, I would make sure your room is stocked accordingly for multiple guests if you have them (ask for extra towels too because you will shower more due to the chemicals). I would also bring a sleep aid of your choice until they do something about those beds.
With that being said behind this magnificent water park lurks a hotel with a lot to be desired for the money you will be spending.
-House keeping was nice and friendly but our room only came with 1 roll of toilet paper (which was not full). To call the front desk you have to go through the same prompts that you would if you called from outside the hotel. When we called down for more toilet we were on hold for 20 minutes. During that time I was able to start the walk down to the front desk, where I happened to catch the house keeping manager at his desk and luckily score a roll from him. That was just cumbersome and awkward.
Let me preface this before I get into the review. The water park is top notch. It really is a gem of the tri city area. There is plenty to do for every member of the family inside the facility. The lifeguards are plentiful and very nice. Though I didn't use them the food and drink vending looked great and a lot of the guests were enjoying themselves.
The room was spacious and clean with a large mini-fridge. I emailed the hotel in advance of our stay and requested a gluten-free menu. I received back a reply with all of the gluten-free selections for breakfast, lunch, and dinner. Although the official check-in is 4 pm, we arrived at about noon, and we were allowed to check into our room early. The water park was a blast! Would go again and again!
The place is definitely focusing great efforts on the water park, but the hotel side has some room to improve the experience. I would hate to think that the owners are completely fine luring you in with the spectacle of the park and letting you reside in mediocre conditions but it sure seems that way.
-Pros: able to check in before the posted time
-the mattresses were so hard I'm still not sure if someone put the box springs on top of the comfy mattress you would expect in a hotel that price. As an adult you are going to bed with some aches and pains from a long day at the park and this bed did nothing to bring on what could be a great sleep. I know it costs a lot to maintain a water park of that size but it wouldn't hurt to put some of that focus on the ergonomics of sleeping. I probably would have them for the following and gave them 4.5 or 5 stars had they nailed that area.
We had a great experience. The room was clean, staff was friendly, and water parks kept our 3 and 6 year old busy for the duration of our stay, which was one overnight. Also, food was good and convenient, with delivery to our table. We went the weekend before Christmas and were happy it wasn't to busy on Friday night. It was busier on Saturday. The only issue we had was being misdirected to our room upon arrival. We recommend and will definitely be back.
Fun place for families. Different water fun from youngest to oldest. Cabana was great since we had 4 under 4 with us. Great breakfast in dining room and good pizza in cabana. Even with so many little ones rooms were quiet at night! Would go again!
Nice staff when you can reach them.
Zehnder S Splash Village is a US Amusement Park based in Frankenmuth, Michigan. Zehnder S Splash Village is located at 1365 S Main St, Frankenmuth, MI 48734, USA.
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